Shipping policy

At DripCustomsLine, every piece is made with precision and care. Please review our shipping policy before placing your order.

Production & Processing Time

Each item is made to order to ensure the best quality.

Please allow 2-3 weeks for production and processing before your order ships.

This timeframe covers both the crafting of your item and quality checks before shipment.

Shipping Time

After production is complete, orders are shipped within 3-4 business days.

You’ll receive a tracking number via email or SMS as soon as your order ships.

Average delivery times:

Shipping times may vary during holidays, drops, or high-volume periods.

Order Tracking

Once your order ships, you’ll automatically receive tracking information.

If you haven’t received tracking details after 10 business days, please contact us at support@dripcustomsline.com.

Shipping Costs

Shipping rates are calculated at checkout based on your address and package weight.

We occasionally offer free shipping promotions — stay tuned to our social media for updates.

Lost, Delayed, or Stolen Packages

Once an order has been shipped, DripCustomsLine is not responsible for lost, delayed, or stolen packages caused by the carrier.

If tracking shows your order as delivered but you haven’t received it, please contact the shipping carrier directly.

We’ll do our best to assist where possible.

Days Incorrect Address Policy

Please double-check your shipping address before completing checkout.

We cannot refund or replace items shipped to an incorrect address provided by the customer.

Preorders & Made To Order

Preorder and Made To Order pieces may have slightly longer wait times depending on demand and material availability.

Estimated timelines are always listed on the product page before purchase.

Contact Us

For any shipping-related questions, please contact us:

📧 Email: support@dripcustomsline.com